Permanent – Full-time

Queenstown | Tāhuna

Nā te awa, ka rere te wairua – the river carries our spirit forward.

Mō tātou, ā, mō kā uri ā muri ake nei – for us and our children after us.

Shotover Jet is one of Aotearoa’s most iconic and exhilarating tourism experiences — a world‑renowned adventure through the dramatic canyons of the Kimiākau / Shotover River. Our legacy is deeply entwined with this landscape. As Ngāi Tahu, the original people of this region, our tīpuna navigated these waters long before tourism existed, guiding travellers and sharing the stories of this place.

Today, Shotover Jet continues that tradition of hosting with pride, skill, and manaakitanga. We deliver not just adrenaline, but connection — to river, to whenua, to Kāi Tahutaka, and to the unforgettable spirit of Queenstown.

The opportunity | Te āheinga

A rare opportunity has arisen for a Business Manager / Kaea – Shotover Jet to lead our diverse and passionate team across operations, guiding, customer service, fleet and maintenance, and on‑water activities.

In this role, you will be responsible for ensuring the safety, commercial success, cultural integrity, and exceptional visitor experience that Shotover Jet is known for. You will guide the day‑to‑day performance of the business while contributing to strategic planning and championing Ngāi Tahu values.

Reporting to the General Manager – Jet Boats, you will be well supported by a strong senior leadership team and Ngāi Tahu Tourism’s shared services in finance, marketing, IT, and people & culture. You will also be connected to a wider network of leaders operating world‑class Ngāi Tahu Tourism experiences across Aotearoa.

This is not just a role — it's an opportunity to help shape the future of one of New Zealand’s most celebrated attractions.

What we’re looking for | Ōu pūkenga

To thrive in this role, you will bring a blend of strong operational capability, people leadership, and an affinity for the values that ground Ngāi Tahu Tourism.

You will have:

• Proven leadership experience within tourism, attractions, hospitality, or similar operational environments
• A track record of successful financial, commercial, and operational management
• The ability to build, develop, and inspire high‑performing teams
• A deep commitment to health, safety, and wellbeing as a foundation of operational excellence
• Strong communication and relationship‑building skills
• A passion for delivering truly unforgettable customer experiences
• Experience within jet boat or marine operations (advantageous but not essential)
• An understanding of — or a willingness to learn — Kāi Tahu values, te reo Māori, and tikanga

What we offer | He aha ai?

Joining Ngāi Tahu Tourism means joining an organisation built on purpose, whakapapa, and people. We celebrate diversity, encourage creativity, and create spaces where kaimahi feel supported, connected, and valued.

• A workplace where mātauranga Māori is respected, shared, and lived
• Opportunities to grow your knowledge of Kāi Tahu history, tikanga, and te reo Māori
• Professional development and a culture that supports growth at all levels
• A supportive, inclusive environment grounded in whanaungatanga
• Flexibility to support work–life balance and the needs of your whānau
• The chance to lead one of Aotearoa’s most iconic adventure tourism experiences

If you’re considering relocating to Queenstown, we’re happy to discuss how we can support that journey during the recruitment process.

Ready to guide the next chapter of an Aotearoa icon?

If this opportunity excites you and you want to lead a passionate team in an extraordinary place, we’d love to hear from you.

Nau mai, tauti mai. Apply now.

Shotover Jet is a fun, unique, and safe place to work — and we intend to keep it that way. Before joining our team, you’ll go through our standard pre‑employment checks, including drug and alcohol screening. Health and safety is at the heart of everything we do.

Our purpose is to make the connection — with our customers, through our people, to our place, and to Kāi Tahu. Manaakitanga is one of our core values and guides the way we operate every day.